Refund Policy
Last updated: 9 September 2026
30-day satisfaction guarantee
If you are not satisfied with your report, email within 30 days of your first payment and we will refund the trial fee.
Renewal charges
If you forgot to cancel and were charged a renewal, contact us within 7 days of the charge and we will refund it provided the premium features were not used during that period. Refund decisions for later requests are at our discretion.
How refunds are paid
Refunds are issued to the original payment method via Stripe and usually appear within 5 to 10 business days.
Chargebacks
Please contact us before disputing a charge with your bank. We resolve almost every case within one business day.